Legal
Privacy Policy
Last updated: July 2025
Our commitment
Yorozu takes privacy seriously. This policy explains what personal data we collect, why we collect it, how it is used, and what rights you have. We collect only what is necessary and retain it only as long as needed.
This policy applies to all visitors and contacts of Yorozu, including individuals who use this website, submit enquiries, or engage our services.
Data we collect
Information you provide directly
- — Name and email address submitted via our contact form
- — Message content and subject line from enquiries
- — Any additional information you include in correspondence
Information collected automatically
- — Aggregated usage data via analytics cookies (if consented)
- — Browser type and device category for compatibility purposes
- — Approximate geographic region (country level only)
Legal basis for processing
- — Legitimate interest — responding to enquiries and maintaining website security
- — Consent — optional analytics and advertising cookies
- — Contractual necessity — where a service engagement has begun
Retention periods
- — Enquiry correspondence: retained for 24 months, then deleted
- — Service engagement records: retained for the duration of the engagement plus 7 years for legal compliance
- — Analytics data: aggregated, not individually identifiable
How we use your data
Primary uses
- — Responding to contact form submissions and enquiries
- — Delivering services to clients who have engaged Yorozu
- — Maintaining records of service agreements
Data sharing
We do not sell personal data. We do not share personal data with third parties for marketing purposes. We may share limited data with trusted service providers (such as email hosting) who operate under appropriate data protection agreements. We may disclose data where legally required.
Marketing communications
Yorozu does not send marketing emails. If you contact us and we follow up, that is in direct response to your enquiry, not a marketing activity. You will not be added to any mailing list without explicit consent.
Data protection measures
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All data in transit is encrypted via TLS. Access to stored enquiry data is restricted to staff who need it to respond.
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We do not store payment information. Any payment processing is handled by third-party providers with their own security certifications.
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In the event of a data breach that poses a risk to your rights, we will notify affected individuals and relevant authorities as required by applicable law.
Your rights
Right to access
Request a copy of the personal data we hold about you.
Right to rectification
Ask us to correct inaccurate or incomplete data.
Right to erasure
Request deletion of your personal data, subject to legal retention obligations.
Right to data portability
Receive your data in a structured, machine-readable format.
Right to object
Object to processing based on legitimate interest, including profiling.
How to exercise your rights
Contact us via the contact page. We will respond within 30 days.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may: Avoid filling out contact forms, account registrations, or any data-submitting features. Disable cookies through your browser settings (see our Cookie Policy for more details). Contact us directly to request the deletion of any previously shared personal data. We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
Information We Collect
Yorozu collects personal information that you provide directly when you contact us through our website forms, email (contact@grontrixvelt.com), or telephone. This includes your name, email address, telephone number, and any details you share about your enquiry related to AI integration for back-office workflows.
We also collect certain technical information automatically when you visit our website, including your IP address, browser type and version, operating system, referring website, pages visited, and the date and time of your visit. This data helps us understand how visitors use our site and allows us to improve our services.
How We Use Your Information
We use your personal data for the following purposes: responding to enquiries about AI integration for back-office workflows, providing quotes or project estimates, scheduling consultations or appointments, sending follow-up correspondence related to your specific request, and maintaining records of our interactions for quality assurance.
We do not use your information for automated decision-making or profiling. We do not sell, trade, or rent your personal information to third parties. We may share data with service providers who assist our operations (such as hosting providers), but only under strict data processing agreements.
Data Retention
Yorozu retains personal data only as long as necessary to fulfil the purposes described above. Enquiry records are typically kept for twenty-four months after our last communication. Financial records are retained for the period required by Japanese tax law. You may request deletion of your data at any time by contacting us at contact@grontrixvelt.com.
Your Rights
Under applicable data protection laws, including Japan's Act on the Protection of Personal Information (APPI), you have the right to: access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to or restrict processing of your data, and withdraw consent at any time. To exercise these rights, contact us at contact@grontrixvelt.com or write to us at 〒185-0012 Tokyo, Kokubunji City, Honcho, 3-7-18.
Cookies and Tracking
Our website uses essential cookies that are necessary for the site to function correctly. These include session cookies that expire when you close your browser. We do not use advertising cookies or third-party tracking pixels. If we implement analytics in future, we will update this policy and provide clear opt-out mechanisms before any such tools are activated.
Third-Party Links
Our website may contain links to external sites. Yorozu is not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policy of any site you visit through links on our pages.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page indicates when the policy was last revised. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
Contact
For questions about this privacy policy or how Yorozu handles your data, contact us at contact@grontrixvelt.com or by post at 〒185-0012 Tokyo, Kokubunji City, Honcho, 3-7-18.